Health and Safety
Safety Management System
Our Safety Management System is written in accordance to the HSE's guideline document 'HG65'. At Outgoing Study Tours, the safety of our customers is our primary concern. With an excellent safety record and over 12 years providing group travel for hundreds of thousands of students, we are best placed to take away your group. Please e-mail us for a copy of our Safety Management System.
Risk Assessment guidelines
We understand the need for group trips to be properly risk-assessed and provide our own guidelines that are tailored to suit your group's needs.
Pre-tour guidelines
Outgoing Study Tours pre-tour guidelines provide the group leader with all documentation to be prepared. From risk assessments, passenger lists, emergency details, schedules – it keeps you organised, informed, and hassle-free.
24/7 Emergency contact point
Outgoing Study Tours provides you with a 24/7 emergency number incase any unexpected problems arise. For any minor issues or problems your personal Outgoing Trip Co-ordinator will be also be available at all times on their mobile telephone.
Insurance
We offer a range of insurance covers to suit all groups, from adventure and extreme sports cover to basic cover for a weekend in Paris. Our insurance cover is strongly recommended but it isn’t compulsory; however if a group chooses not to get cover with us the group leader will have to sign to confirm this.
ABTA
Outgoing is a member of ABTA (Association of British Travel Agents) which is dedicated to raising standards of quality, safety, service and financial security. As a result passengers travelling with Outgoing Study Tours are protected financially by our ABTA bond. Our ABTA number is Y1415/L5645. For further information about ABTA's protection and consumer services, please visit www.ABTA.com.
Be confident...
You will have total financial protection from the time of you booking with us right up until you return back from your tour. We are fully bonded with ABTA and we are also Thwate 100% Secure for all our online bookings.
The health & safety of all our customers is paramount. With our excellent safety record & over 12 years providing group travel for thousands of students. we give you piece of mind & support to make your tour safe & successful.
